Clients
Production
Personnel
Core data per subdivision
Expenses
Clients
The number of clients in disability care decreased slightly in 2009. An important reason for this are so called package measures that went into effect on 1 January 2009. Because of this, clients with a need for care based on a mild disability, and who only need coaching and day programmes, no longer have access to care financed under the General Exceptional Medical Expenses Act [n1] (AWBZ). The decrease is completely made up of clients who need care without board (- 5580 clients). The number of clients who need care with board increased by 3540. The effect of the package measures seems to be that clients with a limited number of hours of care per week have dropped out. This conclusion is supported by the fact that the number of extramural clients (-5.6%) has decreased more sharply than the volume of extramural production (-2.1%).
Figure 1. Number of clients in disability care, 2002-2009

Source: Jaardocument maatschappelijke verantwoording (Annual Report of Social Responsibility)
In the years leading up to 2009, there was a steady rise in the number of clients with an average of 6.3% per annum. This rise however differs according to the type of care offered. In 2007 and 2008, the number of clients with extramural care grew by more than 11%; the number of clients with day programmes by 5%; and the number of clients with intramural care by more than 4%. These figures show a continuous shift from care with board in large intramural institutions to care without board in smaller accommodation arrangements.
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Production
Production involves the number of produced units of care. The production unit for care with board is one day; the unit for day programmes is a half-day. The unit for extramural care is an hour.
Figure 2. Production 2007-2009

Source: Jaardocument maatschappelijke verantwoording (Annual Report of Social Responsibility)
The number of days boarding grows by an average of 3.8% per annum, which is less than the rise of the number of clients (4.6% per annum). The production of daily activities grows at an average of 1.4% per annum, which is also clearly less that the rise of the number of clients (4.5% growth per annum).
The conclusion that could be drawn from this is that disability care acquires more clients for the day programme function, but that these new clients take up fewer half-days per person. Another explanation could be that in general clients just take up fewer half-days. The table below presents this in numbers.
|
|
2007 |
2008 |
2009 |
|---|---|---|---|
|
Stay (in days) |
356.2 |
348 |
350.5 |
|
Daily activities (half- days) |
270 |
279.5 |
254.2 |
|
Extramural (hours) |
132.2 |
120.5 |
142.2 |
Source: JDMV
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Personnel
The growth of the number of working individuals is based on the increasing demand that is made on handicapped care. Figures show that disability care sector is entirely capable of attracting personnel and committing them to the sector. The latter is further supported by the growth of the average duration of the service record and the sharp decline of the amount of employees leaving since 2006. This shows that employees remain with their own employer for a longer period of time.
|
|
2004 |
2005 |
2006 |
2007 |
2008 |
2009 |
|---|---|---|---|---|---|---|
|
number of people working |
147,928 |
- |
151,320 |
158,940 |
167,300 |
- |
|
of which on the payroll |
135,831 |
140,614 |
141,730 |
148,250 |
152,790 |
158,700 |
|
number of posts |
87,779 |
- |
92,920 |
98,570 |
103,800 |
- |
|
of which on the payroll |
85,084 |
85,668 |
88,680 |
92,750 |
95,860 |
98,870 |
|
employees leaving |
12.1% |
11.2% |
14.0% |
12.8% |
8.7% |
6.8% |
Sources: 2004-2008: Arbeid in Zorg en Welzijn (Labour in Care and Welfare), 2009; 2009: PGGM, CBS, Vernet
Atracting staff is probably partly advanced by the ever increasing availability of internship placements. The total number of available internship placements increased from 12,676 in 2007 to 17,425 in 2009; an increase of more than 37%.
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Core data per subdivision
Care for the disabled is subdivided into care for people with a physical disability, care for people with a mental disability, and care for people with a sensory limitation (auditory or visual). Because a number of institutions offer care to people with a mental disability and to people with a physical disability, these are seen as a separate subdivision.
Physical disabilities sector core data
The Physical disabilities (LG) sector consists of eleven organisations whose primary target group is made up of people with physical disabilities.
|
|
2007 |
2008 |
2009 |
|
|---|---|---|---|---|
| Clients |
Residential |
1,525 |
1,529 |
1,564 |
|
Day programmes |
2,927 |
3,310 |
3,226 |
|
|
Extramural |
1,132 |
1,350 |
1,518 |
|
| Production |
Residential days( x 1,000) |
543.4 |
546.8 |
560.3 |
|
Day programmes half-days (x 1,000) |
660.7 |
741.4 |
778.9 |
|
|
Hours extramural care (x 1,000) |
448.5 |
360.1 |
375.6 |
|
| Personnel |
People |
4,024 |
4,043 |
4,109 |
|
FTE |
2,556 |
2,631 |
2,750 |
|
|
Capacity (beds/places) |
1,637 |
1,641 |
1,663 |
|
| Expenses |
Budget (x 1,000) |
165,745 |
173,624 |
187,774 |
|
Other income (x 1,000) |
6,845 |
9,559 |
13,197 |
|
|
Total (x 1,000) |
172,591 |
183,182 |
200,971 |
|
Source: Jaardocument maatschappelijke verantwoording (Annual Report of Social Responsibility)
Core data for the physical and mental disabilities sector (LG-VG sector)
The LG-VG sector consists of organisations whose primary target group are people with multiple disabilities, and of organisations where both people with a physical disability and people with a mental disability are the target group. This group is made up of 14 organisations.
|
|
2007 |
2008 |
2009 |
|
|---|---|---|---|---|
| Clients |
Residential |
6,808 |
7,673 |
8,156 |
|
Daytime programmes |
8,240 |
7,948 |
8,331 |
|
|
Extramural |
5,443 |
5,907 |
5,987 |
|
| Production |
Residential days ( x 1,000) |
2,516.30 |
2,623.30 |
2,747.10 |
|
Day programmes half-days (x 1,000) |
2,057.40 |
2,020.50 |
2,071.10 |
|
|
Hours extramural care (x 1,000) |
1,147.70 |
1,152.80 |
1,085.30 |
|
| Personnel |
People |
16,282 |
16,862 |
16,740 |
|
FTE |
9,440 |
9,703 |
10,004 |
|
| Capacity (beds/places)
|
6,396 |
7,705 |
8,027 |
|
| Expenses |
Budget (x 1,000) |
583,704 |
649,290 |
677,840 |
|
Other income (x 1,000) |
33,232 |
38,024 |
37,667 |
|
|
Total (x 1,000) |
616,916 |
687,314 |
715,508 |
|
Source: Jaardocument maatschappelijke verantwoording (Annual Report of Social Responsibility)
Core data for the mental disabilities (VG) sector
The VG sector consists of organisations whose primary target group are people with a mental disability. This group is made up of 123 institutions.
|
|
2007 |
2008 |
2009 |
|
|---|---|---|---|---|
| Clients |
Residential |
55,828 |
57,726 |
60,636 |
|
Day programmes |
37,054 |
38,709 |
41,181 |
|
|
Extramural |
33,177 |
36,245 |
34,505 |
|
| Production |
Residential days ( x 1,000) |
19,847.00 |
20,124.60 |
21,383.30 |
|
Day programmes half-days (x 1,000) |
10,394.30 |
11,510.90 |
10,661.00 |
|
|
Hours extramural care (x 1,000) |
7,517.30 |
7,435.60 |
7,272.30 |
|
| Personnel |
People |
117,536 |
118,595 |
122,335 |
|
FTE |
73,268 |
75,553 |
76,117 |
|
| Capacity (beds/places)
|
56,837 |
58,494 |
60,085 |
|
| Expenses |
Budget (x 1,000) |
4,266,184 |
4,689,276 |
5,117,635 |
|
Other income (x 1,000) |
312,989 |
334,382 |
346,238 |
|
|
Total (x. 1,000) |
4,579,173 |
5,026,450 |
5,463,873 |
|
Source: Jaardocument maatschappelijke verantwoording (Annual Report of Social Responsibility)
Core data for the sensory disabilities (ZG) sector
The ZG sector consists of ten organisations whose primary target group are people with a sensory disability.
|
2007 |
2008 |
2009 |
||
|---|---|---|---|---|
| Clients |
Residential |
2,743 |
2,701 |
2,813 |
|
Day programmes |
1,971 |
2,022 |
2,087 |
|
|
Extramural |
39,289 |
44,432 |
40,344 |
|
| Production |
Residential days ( x 1,000) |
922.6 |
939.5 |
973.2 |
|
Day programmes half-days (x 1,000) |
441.3 |
394.4 |
426.6 |
|
|
Hours extramural care (x 1,000) |
1,333.20 |
1,651.30 |
1,649.20 |
|
| Personnel |
People |
7,945 |
9,067 |
8,989 |
|
FTE |
5,155 |
5,781 |
5,688 |
|
|
|
|
|
|
|
|
Capacity (beds/places) |
2,754 |
2,714 |
2,728 |
|
| Expenses |
Budget (x 1,000) |
324,564 |
353,826 |
376,053 |
|
Other income (x 1,000) |
15,422 |
45,681 |
44,330 |
|
|
Total (x 1,000) |
339,986 |
399,507 |
420,384 |
|
Source: Jaardocument maatschappelijke verantwoording (Annual Report of Social Responsibility)
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Expenses
The amount of money spent on care for the disabled increased in the period 2004-2009 from € 4.6 billion to € 6.4 billion. In 2008, there was a strong rise as a result of the processing of an administrative backlog in the calculation of the capital burden of care institutions in this sector.
Figure 3 Disability care budget
Source: College voor Zorgverzekeringen (Board for Health Insurances)
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